Hi I'm Grant

HCD Specialist

25 years experience in CX, SD and UX helping companies bring their ideas to life. From research, though design and into optimisation, I have proven experience in designing products people love, taking stakeholders on meaningful journeys and creating value for a business' digital investment.

See my projects
01/03
Complexity made simple

Designing what AI can't (yet).

If you can't write a prompt to design what you need, you have come to the right place. I have worked on complex projects helping bring focus and expertise.

02/03
Execution

Technology specialist

With a background in technology as well as design, I help bridge the gap between design and execution ensuring that products deliver on their promise.

03/03

25+

Years of Experience

Expertise and experience

Whether I am leading a team of designers or working solo, I practice end-to-end design. Using data and research to unlock opportunities and help teams focus on what really matters, using AI and design systems to expedite design, rapid prototyping to communicate ideas and creating the right deliverables to ensure success.

As an expert facilator, I bring stakeholders on the journey with me. Unlocking internal knowledge and ensuring focus on what matters is key to my process so we don't go off the rails.

Projects often have problems through unclear of generic goals. I develop and communicate a clear focus of porcess and requirements to ensure we have success.

Where necessary, I use the spectrum of research tools at my disposal to fill gaps in knowledge on projects and bring a clear user-centric lense to projects.

I have facilitated hundred of resaerch episodes from online remote sessions to face-to-face interactice focus groups to gather the valuable insights that can make a project go from good to great.

Modern design can be seen as a commodity now. My design process is simple and efficient, using collaboration across a business to uncover and focus design on what matters.

Using tools like figma, design systesm, AI and code, I simpify design processes down to make them quick and easy to follow, ensuring everyone has input and everyone is on the same page.

I have been managing teams of designers for 20 years and have a track record of doing more with less. I embrace upskilling teams and making them the most efficent they can be.

I have also been training people in what I do for 10 years with over 1000 people cross skilled in HCD. Taking my clients on the journey through educations is important to me.

Product Strategy
Research
UX Design
Design Systems
Testing
Figma
Askable
Atlassian
Maze
Protopie
Proven Expertise

Skills that matter

Great experiences for customers happen when the entire world they interact with you is clear and consistent. My process ensures from end-to-end we create the best we can by:

  • Unlocking the data and knowledge already available
  • Accelerate design through structured processes
  • Optimise existing products
  • Lead the enitre buisiness towards a common goal
Portfolio
about

Recent Clients

Responsive Web

Design Systems, Modern Design

UX Design

UX, UI, Design

UX / CX

Loyalty, Interface, Agile

UX / CX

Loyalty, Interface, Agile

Consultancy

Research, Strategy

Training

Upskilling, Cross-skilling

Training

UX, UI, Front End

Consultancy

Agile, Design Process, Team Design

UX Design

UX, UI, Design

UX Design

UX, UI, Design

UX Design

UX, UI, Design

What people say

I was lucky to have Grant as my lead instructor/mentor while studying UX Design. He has the ability to create a safe and inviting learning environment that facilitated discussions and group work. I appreciated that he took the time to get to know each of us and identify our individual needs.

Grant's extensive knowledge of HCD & UX Design was so helpful when learning new concepts and how to apply that knowledge. When it came to working on our real-life client project, Grant had a great balance between offering guidance whilst also allowing us to get into a good workflow, consistently offering valuable feedback.

Ema Mestrovic
Product designer

Grant has been a supportive mentor and manager for me in the field of User Experience design. Grant is passionate about UX and up to date with the latest tools and techniques.

Grant’s practical way of teaching has made me confidently feel as though I can apply UX tools to any of my own projects.

Grant has taught me valuable UX processes that aim to meet the users need and expectations, whilst also meeting the businesses objective.

I would highly recommend Grant as a mentor in UX, because of Grant, I can apply UX methods to my projects and I also understand why each method is beneficial.

Dom Keighry
CX, Digital & Marketing

Grant was a great manager and taught me a lot about his approach to User Experience.

He provided the team with strong leadership and was very respected within the company. During his time with Trinity Mirror he introduced a lean prototyping user focused mentality to the UX process that we still use today.

He ran several focus groups and provided a lot of valuable insights for the business to act on. His ability balance user needs, drive innovation and link these to commercial objectives was very impressive.

I highly recommend Grant and would really like to work with him again.

Chris Lam
Lead Product designer